New Customer Questionnaire

Welcome to Valiflo

Please complete this questionnaire to help us set up your utility billing account. Your progress is tracked above, and you can save a draft at any time. When you submit, your responses will be securely saved to our system for review.

Municipality and Billing Setup

0 of 7 fields completed

Legal municipality name

The official legal name of your municipality

Primary billing contact

Name, email, and phone number

Finance contact

Name, email, and phone number

IT or systems contact

Name, email, and phone number

Preferred go live date

When would you like to launch?

Billing frequency

Monthly, bi-monthly, quarterly, etc.

Utilities billed

Water, sewer, trash, electric, gas, etc.

Billing Rules and Policies

0 of 5 fields completed

Rates and Fees Definition

0 of 7 fields completed

Payments and Receivables

0 of 4 fields completed

Bill Presentment

0 of 5 fields completed

Compliance and Governance

0 of 2 fields completed

Customer and Account Data

0 of 1 fields completed

Meter Data

0 of 8 fields completed

Fees and Attributes

0 of 3 fields completed

Parcel Information

0 of 5 fields completed